We do our best to ensure your order reaches you safely within 4–6 business days. Each piece is packed with care, and our trusted delivery partners handle your glassware with utmost attention.

In the rare event that an item arrives damaged, we’re happy to offer an exchange. Please inform us within 24 hours of delivery by emailing our team, along with an unboxing video of the product.

Kindly note that refunds are not applicable .

For more details, please refer to our Shipping & Returns page.