We understand that sometimes things don’t go as planned. If your product arrives damaged or incorrect, we’re happy to offer an exchange (subject to availability). To be eligible, please contact us at services@sippingsaga.com within 24 hours of receiving your order, along with an unboxing video and images of the item.

Once our team reviews and approves your request, we’ll process your exchange at the earliest convenience. Please note that exchanges are applicable only for unused products and must be returned in their original packaging.